We are dedicated to providing exceptional customer support to ensure your social media growth journey is seamless and successful. Our support policy outlines how we assist our users with their inquiries, issues, and service-related needs.
Email Support: Reach us at support@pearleen.com for assistance with any issues or inquiries.
Live Chat: Get instant help through our website's live chat feature during business hours.
Phone Support: Contact our customer service team for real-time support.
Email Queries: We strive to respond within 24 hours on business days.
Live Chat: Immediate support during business hours.
Phone Calls: Available during working hours for urgent issues.
We provide assistance for:
Provide accurate information when reporting an issue
Respond promptly to follow-up questions from the support team
Maintain account security by following platform guidelines
We are not responsible for third-party platform issues beyond our control.
We do not guarantee specific outcomes for purchased services, as social media algorithms may vary.
We value your experience and are always here to support your success with Pearleen. Reach out anytime for expert assistance.